How To Troubleshoot Issues With The Arlo Camera Mobile Application?

Have you been facing issues with the Arlo camera mobile app lately? Is the application causing problems for you? Are you looking for the reason why your Arlo mobile application is behaving this way? What can you do to solve your problems and get your Arlo mobile app to work? In this article, we are going to address some similar questions. But before that, check out Arlo Go Camera Setup.

Arlo, the leading manufacturer of internet-connected cameras

Arlo is a brand that was a part of Netgear before 2017. In 2017, Arlo was separated from Netgear and emerged as a new separate brand. The products from Arlo mainly include wireless IoT devices like security cameras, doorbells, and other accessories. The production coming from Arlo is packed with the latest features and comes with an affordable price tag. Arlo has a wide array of products for you to choose from.

The Arlo mobile app

The Arlo mobile application helps you connect your mobile phone running on Android or iOS to your Arlo wireless security camera. The Arlo mobile app features Alexa integration, IFTTT integration, and a lot more exciting features. The application also comes with an excellent user interface. Just anyone with little to no knowledge of security cameras can use this application comfortably. If you need help setting up the Arlo camera, check out: How Do I Set Up My Netgear Arlo IP Cameras?

How to troubleshoot issues with Arlo mobile application

In this segment of the article, we will list some of the most common problems faced by Arlo mobile app users and provide solutions for the same.

Check your internet connection of Arlo camera and Arlo mobile application

The first thing that you should check is the internet connectivity of all your devices, not only the mobile app but also all the devices that are present over the network. You should check internet connection starting from the mobile device, Arlo wireless security camera Wi-Fi router and every device involved in the setup.

Allow permissions to the Arlo mobile app

If you have not granted all the permissions required by the Arlo mobile app, it will not function as expected. The reason why the Arlo mobile app requires a lot of permissions is how it is designed. It keeps track of your activities on your mobile phone. Starting from Android 6.0, Marshmallow, Google decided to let users pick the permissions that they want to allow the app to use. You will have to select what app can get access to your contact list, internet, various sensors of your device etc. For example, if the Arlo mobile app requires internet connectivity to work, you will have to explicitly allow it before it can use the internet connection from your mobile device.

Clear data and cache of Arlo mobile app

If you are connected to the internet, and still the Arlo mobile application doesn’t work, then you should probably try clearing the cache first. If it still doesn’t work, clear all the data of the Arlo mobile application. This is all most of the commonly found bugs with the Arlo mobile application.

Reinstall the Arlo mobile app from the Play Store / App Store

You can also completely remove the Arlo mobile application and install it from your OS’s app market. If you’re using an Android device, you have to reinstall the Arlo mobile application from the Google Play Store. In case if you are using an Apple device, you have to reinstall the Arlo mobile application from the Apple App Store.

The Arlo mobile application is easy to find in the app markets. All you have to do is enter Arlo as a search term in the Google Play Store or Apple App Store, and you will be taken to the download page directly.

Install updates to the Arlo mobile app

Always keep checking for updates for your mobile applications, the new update brings a lot of new features to your mobile applications. Arlo is no different. The team behind Arlo mobile application keeps on pushing new updates that keep fixing various bugs, improve stability, add features and brings changes to the user interface. Hence, it is always a good idea to keep the auto-updating of your applications on.

Change the device on which the Arlo mobile app installed

You can also try changing the device on which you are trying to install the Arlo mobile application. There are hardly any chances that your problem will be solved by doing this, but it is this is the only thing that remains that you can do by yourself to solve your problems with the Arlo mobile application.

If your problem is not solved and you are still and unsure about what to do, then you should contact Arlo customer care. If you have recently brought your Arlo security camera and believe something is definitely wrong with it, you can check if it’s getting proper network connection. There isn’t much that you can do yourself in such cases, and it is always advised to contact customer care service to avoid wasting any more time.