The Ring Video Doorbell was a fantastic smart video doorbell when it was first released. For anyone who cared about their home security, it was a must buy. With features like HD video recording, motion detection, two-way communication, and sturdy build quality, it was an instant hit in the market.
There were some issues with the original Ring doorbell. The audio quality, short battery life, and lack of on-demand video caused troubles for many customers. With the release of Ring Video Doorbell 2 in 2017, the company managed to fix most of its predecessor’s issues. Ring Video Doorbell 3, released in 2020, came with more such significant improvements.
In this tutorial, we have explained the process of the Ring Video Doorbell 2 setup. This article can also be followed for Ring Video Doorbell 3 setup.
Before jumping into the Ring Video Doorbell setup, let us first look at what you get in the box.
Ring Video Doorbell unit, USB charging cable, Adapter plate, Wall Mount, Screws and Nuts, Drill bits, Extension wires, Installation/User Guide
There are a lot of other things that you probably won’t need during the Ring Video Doorbell setup but are provided for your convenience.
The Ring Video Doorbell 3 setup is almost identical to the setup of Ring Video Doorbell 2. There are some minor differences between the two that do not change the process much. It will be mentioned in the guide if the steps of the setup differ between the two devices.
Setting up Ring Video Doorbell 2 And 3:
Ring Video Doorbell 2 setup is a straightforward process and hardly takes a few minutes. Before starting the setup process, make sure you have your WiFi SSID and password with you. If you don’t remember your WiFi password, you should find it and note it down before starting the process.
- Download the Ring app from the Apple app store or Google Play store.
- Search for the word ‘ring’ to find it. Once installed, run the app. Press the ‘set up a new device’ button on the welcome screen.
- Follow the in-app prompts that will help you create your Ring account. Once done, log in to the application with the account you just created.
- Select the ‘set up a new device option’ from your Ring app home screen.
- You will be shown a list of all Ring products. Pick Ring Video Doorbell 2 from this list.
- On the next screen, you can assign a name to your device. Giving a unique name to your Ring Video Doorbell 2 would ensure that you wouldn’t get confused with their names if you have more than one Ring Video Doorbell 2 device at home.
- To pair with the Ring Video Doorbell, you may have to scan the QR code or Mac ID present on the device or the box. Once the mobile app turns on your camera to scan the code, point it towards the QR code or the Mac ID sticker. If the scan is successful, a green box/line appears around/across the QR code/Mac ID.
- Then move on to confirming your street address. If you own a Chime pro device, you can connect your Ring video doorbell to this network to further simplify the Ring Video Doorbell 2 setup It improves the signal strength too.
- Start by charging the battery pack to 100% using a micro USB cable. The battery pack has two LEDs on it. While charging, one LED will glow in orange; the other one will glow in green color. Once the battery is fully charged, only the green LED would illuminate.
- Insert the battery pack in Ring Video Doorbell 2.
- Press the button present under the lens of the camera on the front.
- If the ring light on the device starts spinning in the clockwise direction, it is in setup mode. If the light does not turn on, you may have to check your batteries.
- Press the continue button on your Android app, and the Chime pro will automatically complete the setu[ process for you.
- If you are an android device user, your app will automatically connect to the WiFi signal broadcast by the Ring Video Doorbell 2. However, you may have to connect manually to the WiFi if your device runs on an older version of Android. If you are on iOS, you have to connect to the WiFi network manually. Siri can do this for you.
- The app will now start scanning for your WiFi networks. Select your WiFi network and enter its password. Entering an incorrect password will cause the setup to fail.
- Once that is out of the way, hit the continue button. You will notice a blue light flashing from your Ring Video Doorbell 2. It means that your doorbell is attempting to connect to your WiFi network. It will flash four times in blue color when the connection is successful.
- Please do not attempt to test the doorbell immediately after connecting to the WiFi network as it may try to attempt to update its firmware first. If you see a white light flashing, the firmware is probably getting updated. Wait till the light goes off.
- After the update is complete, you are ready to test it. Push the doorbell and see if the test video call starts successfully.
You can check out the troubleshooting guide if you face any issues during the process. With this, Ring Video Doorbell 2 setup is complete. Time for installation.
Here you have two options to proceed:
- Wireless install
- Wired install
Setting up the device in a wireless or wired connection is purely up to the user. Are you the kind of person who doesn’t want to remove the batteries off the Ring Video Doorbell 2 every time they need to be recharged? Or you don’t want to get through the hassle of connecting the device to your doorbell circuit?
Wireless Ring Video Doorbell 2 Installation:
- Start by charging the battery to 100%. Once done, replace the battery and don’t put the faceplate on just yet.
- Your Ring Video Doorbell is ready to be mounted to the door.
- Mount the wedge plates where you want to install your Ring Video Doorbell 2.
- Make sure you install it on a proper angle and adequate height. Ideally, the perfect height to install a Ring Video doorbell is at 4m above the ground level. If you install it above the recommended height, make sure you adjust the angle.
- You can do it by adjusting the angle of the wedge mount. This would ensure that the camera points in the right direction. This will be a permanent location of your Ring Video Doorbell 2.
- Tighten two screws present on both sides of the device.
- Put the faceplate back and tighten the security screw present below the device.
- Time to test. Setting up Ring Video Doorbell in wireless mode is simple, but you will have to charge the device more often compared to wired mode.
Wired Ring Video Doorbell 2 Installation:
The wired setup is slightly more complicated compared to the wireless setup. Before we get going, some things need to be taken care of.
- The first requirement to make a wired Ring Video Doorbell 2 setup is the availability of 8-24V, 60Hz, 40VA AC power.
- If you don’t already have that power available at the output of the doorbell transformer, you can install the Ring hardwired transformer kit provided in Ring Video Doorbell 2 setup kit.
- Now shut off the main circuit breaker of your home before installation to ensure your safety.
- Remove the existing doorbell button and disconnect the wires if present. If you are doing Ring Video Doorbell 3 setup, insert the included mini level into the slot given just below the camera.
- Keeping the level maintained, use the video doorbell to mark the points at which the holes are to be drilled.
- The bubble on the mini-level indicator should be at the center all the time.
- Then, drill holes with the drill bit provided in the box.
- If you are installing the doorbell in concrete, use anchors to fill the holes. Otherwise, if you are installing the doorbell on a wooden surface, you can skip using anchors.
- Finally, connect the two ends of the doorbell transformer to the terminal screws present behind the Ring Video Doorbell.
- If the length of wire is not enough, use wire extenders (also provided in the box).
- The polarity of connection does not matter since the supply is AC in nature. As long as the wires don’t touch, there is nothing to worry about.
- Secure the video doorbell with the provided screws.
- Remove the mini level indicator and cover the doorbell with faceplate.
- Turn on the power at the main circuit breaker, and it’s time to test.
That’s all you have to do in Ring Video Doorbell 2 setup. In this tutorial, we tried to describe the process of the Ring Video Doorbell 2 setup, and as mentioned earlier, the same procedure can be followed for Ring Video Doorbell 3 setup as well.
If you face issues in the process, you can look for troubleshooting guides or contact customer service. A team from Ring would be happy to assist you.