Why Is My Ring Video Doorbell 2 Not Working?

In this article, we are going to discuss some of the most common solutions to the errors that users of Ring Video Doorbell 2 face while setting it up for the first time.

The Ring is a company that manufactures smart home and home security products for making your home smarter and more secure. The company is owned by Amazon and you can buy their products from Amazon’s official webpage.

The setup of products that come from Ring is pretty easy. Even someone with little to no experience with electronics and gadgets can set it up within a matter of few mins. Though rare, there are times when users face issues with setting up the Ring Doorbell. The issues can be solved by yourself.

One such issue that people may face while setting up the Ring Video Doorbell 2 is that it fails to work at all. Someone tries to press the ring button but the device does not respond. This might seem like a complicated error to solve but most of the time, this error is caused by the negligence during the setup process. If you are setting up the device yourself, make sure you visit Ring Video doorbell 2 setup for more information.

Let us discuss the most common problems why the Ring Video Doorbell 2 does not work.

  • The first most common issue is related to connectivity. Make sure your network is available before panicking. If the network is not available you wouldn’t be able to get your Ring Video Doorbell 2 to work.
  • If your network is available, then make sure that the network is connected to the internet. What we want to say is that if the WiFi network is not connected to the internet, the Ring Doorbell 2 won’t work.
  • Next up, make sure that the power supplied to the Ring Doorbell 2 is enough. Power is a product of Voltage and Current. A lot of times, the power supply is not able to deliver enough Amps to the device. This reduces the power at the input terminal of the Ring Doorbell 2 which ultimately causes it to not work. Always use the power adapter which comes bundled with the device. If you have followed our setup guide, you may not face these issues yourself.

This is a short article that covered three major reasons why your Ring Video Doorbell  fails to work. If you have checked and made sure that the network is available to the Ring Video Doorbell and Ring Base Station, the devices have network access and are powered by a proper adapter, you might want to connect with the customer care.  The customer support team is always ready to help you out with any issues that you may face and you can visit the official website to get your query solved real quick.